Dorfstub'n – Restaurant & Apartments
Maria Pabinger
Dorf 60
5652 Dienten am Hochkönig
Austria

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Phone: +43 6461 262
Email: info@dorfstuben.at

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Based on the General Terms and Conditions for the Hotel Industry in Austria (AGBH 2006), taking into account the amendments recommended by the Austrian Federal Economic Chamber in 2026.

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§ 1 Scope of Application

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1.1 These General Terms and Conditions apply to all accommodation contracts concluded between Dorfstub'n – Restaurant & Apartments, Maria Pabinger (hereinafter referred to as the "Accommodation Provider") and its contracting parties concerning the provision of apartments for temporary accommodation in return for payment.

 

1.2 They apply in particular to bookings made directly through our website, by telephone, email, in writing, or through an online booking system used by us.

 

1.3 For bookings made through external booking platforms, additional or different contractual terms may apply, provided they have been validly agreed upon.

 

1.4 Individually agreed and expressly confirmed contractual terms take precedence over these General Terms and Conditions.

 

1.5 Mandatory statutory provisions, particularly consumer protection regulations, remain unaffected.

 

§ 2 Definitions

 

2.1 Accommodation Provider: Dorfstub'n – Restaurant & Apartments, Maria Pabinger, which provides apartments for temporary accommodation in return for payment.

 

2.2 Contracting Party: A natural or legal person who enters into an accommodation contract with the Accommodation Provider.

 

2.3 Guest: A natural person who uses accommodation under an accommodation contract.

 

2.4 Accommodation Contract: The contract concluded between the Accommodation Provider and the Contracting Party for the temporary provision of accommodation in return for payment.

 

2.5 Booking Price: The amount payable for the agreed accommodation services, including the services and taxes specified in the respective offer.

 

§ 3 Conclusion of Contract and Booking Confirmation

 

3.1 The accommodation contract is concluded when the Accommodation Provider accepts a booking. Acceptance may take place, in particular, through a written booking confirmation or a binding confirmation in the online booking system.

 

3.2 A non-binding inquiry does not generally establish any entitlement to accommodation.

 

3.3 The details confirmed at the time of conclusion of the contract are decisive for the contractual content, particularly the travel period, number of guests, booked apartment, agreed price, and included services.

 

3.4 The Contracting Party is obliged to provide complete and accurate information when making a booking.

 

3.5 Changes to a confirmed booking require an appropriate agreement between the contracting parties.

 

§ 4 Prices and Payment Terms

 

4.1 The prices expressly agreed upon at the time of conclusion of the contract shall apply.

 

4.2 The stated prices include the legally required value-added tax (VAT), unless expressly stated otherwise.

 

4.3 Additional charges, such as final cleaning fees, local tourist taxes, or other additional services, will be listed separately before the contract is concluded, unless already included in the total price.

 

4.4 The Accommodation Provider may require a deposit. The amount and due date of the deposit are specified in the respective offer or booking confirmation.

 

4.5 The remaining invoice amount must be paid in accordance with the agreed payment terms.

 

4.6 In the event of late payment, the statutory provisions shall apply.

 

4.7 Legally required taxes and charges shall be collected in accordance with the applicable statutory provisions.

 

§ 5 Beginning and End of Accommodation

 

5.1 The Contracting Party is entitled to use the booked accommodation during the contractually agreed period of stay.

 

5.2 The agreed check-in and check-out times will be communicated to the Guest during the booking process or in the booking confirmation.

 

5.3 Early check-in or late check-out is only possible by prior arrangement and subject to availability.

 

5.4 The accommodation must be vacated by the agreed time on the day of departure.

 

5.5 An extension of the stay requires the consent of the Accommodation Provider. There is no entitlement to an extension.

 

§ 6 Cancellation and Cancellation Conditions

 

6.1 Cancellations by the Contracting Party are subject to the expressly agreed cancellation conditions.

 

6.2 Where the following cancellation conditions have been agreed upon at the time of conclusion of the contract and no different individual agreement exists, the following provisions apply based on the AGBH 2006:

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• Up to three months before the agreed arrival date: No cancellation fee.

• Less than three months but at least one month before the arrival date: 40% of the total agreed booking price.

• Less than one month but at least one week before the arrival date: 70% of the total agreed booking price.

• Less than one week before the arrival date: 90% of the total agreed booking price.

 

6.3 The relevant date is the date on which the Accommodation Provider receives the cancellation notice.

 

6.4 In the event of a no-show or early departure, the contractually validly agreed conditions and statutory provisions shall apply.

 

6.5 Any alternative rental of the accommodation and expenses thereby saved shall be taken into account in accordance with statutory provisions.

 

6.6 Mandatory statutory rights of withdrawal, termination, and other rights of the Contracting Party remain unaffected.

 

6.7 We recommend taking out suitable travel or cancellation insurance.

 

§ 7 Cancellation by the Accommodation Provider

 

7.1 The Accommodation Provider is entitled to withdraw from or terminate the contract for good cause under the conditions provided by law.

 

7.2 Good cause may exist, in particular, where the Contracting Party seriously breaches essential contractual obligations and continuation of the contract would be unreasonable, taking into account the circumstances of the individual case.

 

7.3 If an agreed deposit is not paid on time, the Accommodation Provider's further rights shall be governed by the agreements made and the statutory provisions.

 

7.4 The statutory rights and claims of the Contracting Party remain unaffected.

 

§ 8 Rights and Obligations of the Accommodation Provider

 

8.1 The Accommodation Provider undertakes to provide the agreed accommodation during the confirmed period of stay in accordance with the contract.

 

8.2 The accommodation shall be handed over in a condition suitable for the agreed use.

 

8.3 The Accommodation Provider is entitled to require compliance with the agreed house rules and safety regulations applicable to the accommodation.

 

8.4 Necessary measures to prevent immediate danger or remedy urgent damage may be taken to the extent permitted by law.

 

8.5 The Accommodation Provider is obliged to comply with its statutory obligations and the obligations arising from the accommodation contract.

 

§ 9 Rights and Obligations of Guests

 

9.1 Guests are entitled to use the agreed accommodation and the facilities expressly made available to them in accordance with the contract.

 

9.2 Guests undertake to treat the accommodation, its furnishings, and all facilities provided with care.

 

9.3 Damage or technical defects should be reported to the Accommodation Provider as soon as possible so that appropriate measures can be taken.

 

9.4 The accommodation may only be occupied by the agreed or permitted number of persons. Additional occupancy requires the consent of the Accommodation Provider.

 

9.5 Allowing unregistered third parties to use the accommodation without the consent of the Accommodation Provider is not permitted.

 

9.6 Guests must show consideration for other guests and neighbors and avoid unnecessary noise disturbances.

 

9.7 Statutory regulations, official instructions, and validly agreed house rules must be observed.

 

§ 10 Use and Equipment of the Apartments

 

10.1 The apartments are provided in accordance with the respective booking description and expressly agreed services.

 

10.2 Existing furniture, kitchen utensils, electrical appliances, and other equipment must be used carefully and for their intended purpose.

 

10.3 Changes to furnishings or technical modifications to existing appliances are not permitted without the consent of the Accommodation Provider.

 

10.4 Guests must use the accommodation appropriately and handle water, electricity, and heating responsibly.

 

10.5 Upon departure, the apartment must be returned in a normal condition consistent with the contract. Expressly agreed cleaning services remain unaffected.

 

§ 11 Non-Smoking Accommodation

 

11.1 Our apartments are offered as non-smoking accommodation.

 

11.2 Smoking inside the apartments is not permitted.

 

11.3 Where smoking is permitted in designated outdoor areas, the applicable rules and the legitimate interests of other guests must be respected.

 

11.4 Statutory compensation provisions apply to demonstrably caused damage or necessary additional cleaning measures.

 

§ 12 Pets

 

12.1 Pets are permitted only after prior consultation with and approval by the Accommodation Provider.

 

12.2 Approval may be subject to objectively justified conditions.

 

12.3 Pet owners must ensure that their animals do not cause avoidable damage, danger, or unreasonable disturbance.

 

12.4 Statutory liability provisions apply to damage caused by pets.

 

12.5 Legally protected rights relating to assistance dogs remain unaffected.

 

§ 13 Damage and Liability

 

13.1 The applicable statutory liability provisions shall apply to damage.

 

13.2 The Accommodation Provider is liable in accordance with statutory provisions, particularly regarding statutory liability for property brought onto the premises.

13.3 The Contracting Party and Guests are liable for damage caused by them where the statutory requirements for liability are met.

 

13.4 Liability requires that the applicable statutory conditions for a claim are fulfilled.

 

13.5 Mandatory statutory liability provisions, particularly those concerning personal injury, remain fully unaffected.

 

§ 14 Technical Facilities and Internet Access

 

14.1 Where internet access or other technical facilities are provided, they must be used in accordance with applicable laws and their intended purpose.

 

14.2 Misuse or unlawful use is not permitted.

 

14.3 Temporary technical disruptions shall be handled in accordance with contractual and statutory obligations.

 

14.4 Statutory warranty and compensation claims remain unaffected.

 

§ 15 Parking Facilities and Personal Belongings

 

15.1 Where parking facilities are offered, their use and availability depend on the respective agreement and local conditions.

 

15.2 Vehicles must be parked in a manner that does not obstruct access roads, emergency routes, or other road users.

 

15.3 Statutory liability provisions apply to vehicles, luggage, sports equipment, and other personal belongings brought onto the premises.

15.4 Storage facilities must be used in accordance with their respectively agreed purpose.

 

§ 16 Illness and Exceptional Events

 

16.1 In the event of illness or a medical emergency during the stay, necessary measures shall be taken, taking into account the specific circumstances.

 

16.2 Responsibility for costs shall be determined in accordance with statutory provisions and validly agreed arrangements.

 

16.3 In the event of extraordinary circumstances that impair or prevent the performance of the accommodation contract, the applicable statutory provisions shall apply.

 

16.4 Mandatory rights of the contracting parties remain unaffected.

 

§ 17 Data Protection

 

17.1 Personal data is processed exclusively in accordance with applicable data protection regulations.

 

17.2 Processing takes place in particular for handling inquiries, managing bookings, fulfilling the accommodation contract, and complying with legal obligations.

 

17.3 Further information about the type, scope, purposes, and legal bases of data processing, as well as the rights of data subjects, can be found in our separate Privacy Policy on our website.

 

§ 18 Applicable Law and Jurisdiction

 

18.1 The contractual relationship is governed by Austrian law, unless mandatory statutory provisions provide otherwise.

 

18.2 In the case of consumers, mandatory protective provisions of applicable consumer law, particularly in cross-border contractual relationships, remain unaffected.

 

18.3 Court jurisdiction shall be determined in accordance with statutory provisions. Mandatory consumer jurisdiction rules remain unaffected.

 

§ 19 Miscellaneous Provisions

 

19.1 Individual agreements and expressly confirmed booking conditions take precedence over these General Terms and Conditions.

 

19.2 Amendments and additions to the accommodation contract may be agreed upon within the framework of statutory provisions.

 

19.3 Should individual provisions of these General Terms and Conditions be or become invalid, the relevant statutory provisions shall apply in their place. The validity of the remaining provisions shall remain unaffected to the extent permitted by law.

 

19.4 The version of the General Terms and Conditions validly agreed upon at the time of conclusion of the contract shall apply.

 

Last updated: October 2026

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Dorfstub'n – Restaurant & Apartments
Maria Pabinger
Dorf 60
5652 Dienten am Hochkönig
Austria

Phone: +43 6461 262
Email: info@dorfstuben.at